For many years, the sales industry has consistently shown that the success of a sales promotion hinges upon the ability to motivate a sales team to produce results. The rewards and incentive service market has continued on a path of explosive growth, with the industry currently reaching an estimated $4.10billion in 2022 and has been projected to attain a value of $8.73 billion by 2028.
The rewards and incentives market grows annually with a compound annual growth rate (CAGR) of 13.42%. This further underlines the vital role that rewards play in driving the sales performance of organizations. When talking about the impacts of rewards on organisational performance, its importance must be understood.
What are Rewards?
Rewards are intangible or intangible benefits given to employees or sales teams to recognise their achievements and contributions. Rewards are a key element in motivating employees, improving morale, and fostering a positive work environment. Rewards re-enforce desired behaviours, encourage performance excellence, and retains top talent for organisations.
Rewards engineer organisational performance among employees and sales team. It is essential in driving the business success, maintaining a competitive edge, providing customer satisfaction, and fostering a positive and productive work environment.
Why is Performance important to Organisations, Sales teams, and Employees?
- Goal achievement: Employees and sales teams who are at their highest levels of performance ensures that organisations stay on track with its targets and objectives.
- Revenue Generation: A high performing sales force/ team improves revenue growth and maximises profits.
- Customer Satisfaction: A high performing sales team is a team that understands the needs of customers, and provides the excellent service required, which in turn drives up patronage and customers loyalty to the business.
- Competitive edge in business market: Employees and sales teams that consistently outperform their competitors create a competitive edge for organisations. With superior products, pricing strategies, and customer relationships.
- Efficiency & Effectiveness: High performing employees and sales teams are highly effective and efficient with their tasks or assignments. They are strategic with tasks and time management in ways that yield the best results leading to increased productivity.
- Healthy work culture: High performing sales teams set a positive example in the workplace. They promote a culture of collaboration, excellence, innovation, and accountability.
- Motivation & Morale: Top talent, sales teams or employees in organisations motivate other employees through their successes. Through their awards, recognition, and career advancements, other employees are motivated to maintain high standards of performance which contributes to overall job satisfaction and morale.
What is the impact of Rewards on employees and sales teams?
Rewards add a significant value to performance for both individual and team members in organisations. It positively stimulates engagement, motivation, and productivity. It also enhances these areas:
- Higher Engagement levels: When employees are rewarded for their contributions, they feel valued and engaged with their work. This results in lower turnover rates, higher job satisfaction, and a more positive work environment. “90% of top-performing companies use incentive programs to reward their sales associates”.
- Talent Retention: Offering attractive rewards can help organisations attract top talent and retain skilled employees. Competitive compensation packages performance-based bonuses and recognition programmes can make the organisation more appealing to prospective hires and reduce high turnover among current employees.
- Increased Innovation: Injecting rewards as a motivator to employees and sales teams stimulates innovation and increases creativity. Employees will think outside the box and explore solution driven ideas. Recognising these innovative contributions can inspire employees to take calculated risks and pursue creative solutions to challenges.
- Teamwork/ Team Spirit: Rewards help promote collaboration and cooperation among employees. It engineers’ sales teams ability to work effectively together. Knowledge and resource sharing is encouraged and it creates a community of sales members supporting each other to achieve a common goal.
- Goal oriented sales team: Rewards tied to organisational goals and values; help align employee behaviours with the strategic objectives of the organisation. This ensures that employee efforts are prioritized and driven towards long term success of the organisation.
Conclusively, rewards are great motivators and morale boosting tools for employees or sales teams. They drive and reinforce desired behaviours which creates a positive work environment. The resultant effect on performance guarantees high levels of business success, giving organisations a competitive edge, while guaranteeing customer satisfaction
Uwin Iwin Incentives Pty., Incentive Programmes | Uwin Iwin Performance Incentives is a pan African full house incentives company that has over 29 years’ experience in providing companies/ organisations with inspiring incentive solutions in Africa, India & Middle East. We work with our clients to unlock their market potential and improve their performance in productivity. Our vision is to provide first class incentive programmes to organisations, by using our innovative modern reward solutions within the business market. We look forward to the opportunity to form strategic partnerships with you. For more details, please contact us at info@uwiniwin.co.za
Adeshola Ekpo is the Business Development Director for Uwin Iwin based in Lagos Nigeria and has been with Uwin Iwin for 8 Years. In Her role as Business Development Director, she is responsible for business plan & sales strategy development, Designing and implementing Incentive Programs for Employees, Sales and Distribution channels as well as Business Relations and generation within Nigeria and Ghana.