Existing Clients

Need Help?

As an existing Uwin Iwin client, you have access to dedicated support to ensure you’re getting the most from your experience with us. Whether you’re looking for help with your Kudosh card, rewards, or other services, our dedicated team is here to support you.

Need Support?

24/7 Assistance via IVR line on
+27 11 557 5700

Email Assistance

Drop us an email at:
info@uwiniwin.co.za

Contact Uwin Iwin

Complete the contact form below and one of our support team members will get back to you as soon as possible.

Here are some frequently asked questions

How do I activate my card?

All you have to do is go to activate my card and provide the details and submit. You can check your balance and use your card 3 – 4 hours after your card is activated.

You can check your balance on what’s on my card.

If you have lost your card or it has been stolen, you can contact us immediately at (011) 244 2130.

Whether you choose to re-use your rewards card or not, the Kudosh rewards card can be reloaded and reused as often as you want as long as the gift card is valid!

The validity period on the Kudosh rewards card is 3 years.

The card is not linked to a pin number and does not allow for online transactions. Should you wish to purchase a specific item with your gift card, you can send your request to help@kudosh.com and we will assist you as best we can.

No. The card is not linked to a pin number and prevents you from withdrawing cash at any ATM or bank teller.

No. There are no transaction fees associated. You can swipe as many times as you need to until your funds are depleted.